A Medical Secretary maintains an important role in working closely with GPs. They assist their practice with up-to-date patient lists and patient files, in preparation for appointments. Their organisational skills help to ensure that the practice runs smoothly, and they make use of computer programmes like Word and Excel.

What does a Medical Secretary do?

  • Post sorting, including sorting letters that need to be responded to by the doctor
  • Writing letters to patients and hospitals
  • Taking phone calls from patients and other health organisations
  • Taking messages for GPs
  • Updating the practice database
  • Arranging appointments

Entry requirements 

  • You will need reasonable GCSE results e.g. pass English and Maths
  • Taking a secretarial or business services course at a college would give you a very useful qualification to pursue this role
  • Gaining administrative experience – preferably in the NHS – is essential work experience
  • Doing an apprenticeship with the NHS is an alternate way of gaining experience and pursuing your career